Telephone Systems Help Businesses Run

« Back to Home

4 Ways To Add Security Features To Small Business Phone Systems

Posted on

Setting up a digital IP phone system is a great way to organize your business and connect to consumers, but it also comes with security risks. Anything that is connected to a server or the internet has the possibility of being hacked or manipulated. Call logs, voicemail messages, and tapping into phone conversations are just a few of the problems that can occur. Instead of leaving your system vulnerable, look into these four ways to add security features to your small business phone system. This will help protect private information and keep your company safe from any hacks or suspicious activities.

Phone IP Firewall

The same type of firewall that prevents people from accessing your computer can be used on your phone system. An IP firewall can help prevent anyone from outside your business from gaining access to the phone system. The firewall will block out unrecognized connections and use encrypted data to prevent hackers from accessing the phone systems. When a new phone system is installed, the firewall features can be added as a whole. It's also important to set up automatic updates for the firewall. This can help eliminate any vulnerabilities or new viruses that try to gain access to the phone system.

Intrusion Prevention System

Along with a firewall, your phones can include an intrusion prevention system or IPS. This system constantly scans the phone connections and can recognize a number of strange actions that are occurring. Along with reporting these actions, an IPS system has the ability to automatically cut off the connection and keep your phone system secure. When the security problem is identified, the system will automatically log the IP address and ban that address from ever attempting to access your phone network again. Security professionals can set up the IPS with your initial phone installation and have custom perimeters set up to ensure your business is protected.

International Phone Numbers

One of the biggest ways that a small business can be hit with charges is through a hacking system that dials out to expensive international phone numbers. Once a hacker gains access to the phones, the numbers are auto-dialed and charges are quickly added up by the minute. This circumstance has happened multiple times in the past, but it can be avoided with some specific phone settings. A phone company can block all of your phones from ever dialing to international numbers. For many small businesses, this typically isn't a problem and can prevent the fraudulent calls from being made. When an international number is dialed, the phone will automatically disconnect before a connection is ever made.

Voice Mail Passwords & Set Up

Business voice mail systems can often contain sensitive data including company information and customer information. Keep that data protected by properly setting voice mail passwords and specific settings. A typical voice mail password has a minimum of four digits. Increase this option to six or eight digits to help add extra security to the system. This will make it a lot harder to hack and gain access to. You can also have employees change their voice mail password every six months to keep it constantly changing and eliminate any vulnerabilities in the system.

The voice mails left on machines should also be limited in scope. Keeping voice mails on for multiple months can leave the data vulnerable and open. Along with implementing a manual voice mail deletion policy, you can set up a system that automatically erases a voice mail after a specific amount of time. Typically, a month is a good amount of time to keep the voice mails for. After that, they can be automatically removed from the system to help protect your data and any security issues.

Having the extra phone security can ensure that you have modern features while still enjoying full security for your business. For more information, talk to a company like Danmax Communication Ltd Satellite Phones.


Share